In our online-booking system, payment is made in full at the time of booking, either with online banking IDs or a credit card. Reservations made through the office will be paid with an advance and final invoice, if there is more than 2 months to arrival. When paying with two invoices, the amount of the advance payment is 30%.
You can check-in as soon as the cleaning is ready, all cabins will be ready by 18:00. You can inquire about the situation of your cottage from our office. During high season, guests will be sent a text message to the telephone number provided on the booking, when cabins are ready for check-in.
Usually no, but you can inquire this from our office. Depending on the situation, we may be able to be flexible for a very good reason.
You can check this from the cabin information from our online-booking system.
Normally no. However, in some cabins bed linen and towels are included in the rental price. If bed linen and towels are included, those are mentioned on your invoice / receipt.
Yes. The price of the linen set is 20 € and it includes a sheet, duvet cover, pillowcase and a large and small towel.
No. The number of people mentioned in the cabin description is the same as the number of beds in the cabin. This number of people must not be exceeded.
A pet can be brought to the cabin, if it is allowed in the cabin information. You can check this from the cabin information from our online-booking system. Pets must be notified at the time of booking, we charge a pet fee of € 52 for pets.
The cabins are rented on a self-sufficient basis, guests must bring all consumer goods, including detergents and toilet paper.
The use of a tent and caravan or rental equipment such as hot tube on the land of the cabin is prohibited without a permission of Destination Lapland Oy.
The electric car may only be charged in a cabin, if there is a designated charging point, otherwise it is strictly forbidden. You can check from cabin information from our online-bookins system, if the cabin has a electric car charger.
Make sure that you have opened the water tap for the dishwasher/washing machine, there is special water tap to open for these machines. For dishwashers this tap is usually placed below the kitchen sink tap and for washing machines this tap is usually placed above the machine.
Single standing cabins usually have either a separate firewood store or a storage room where the firewood is stored. The terraced and semi-detached cabins have normally a separate building in the yard of the cabins, where firewood is stored.
Cabin keys are returned to the place where you got them, either to our office or into the cabin keybox. Keys must not be left inside the cabin.
Final cleaning is included in each booking. However, the final cleaning does not include the following measures and you must do them yourself before you leave: